AI Is Changing How Brand Voice Is Perceived
By The Olivia
Independent Content Strategist for the China Market
This post is part of the “Content Strategy” series. Click here to view the series introduction and why it was created.
AI-generated content is everywhere now. You can usually tell within a few lines. The tone feels polished and complete, but also strangely distant. After seeing enough of it, something becomes obvious: a lot of brand language doesn’t sound that different.
1. AI Makes Industrial Language Harder to Ignore
AI writing often follows the same patterns. Similar contrasts. Similar structure. Similar tone.
None of these things are wrong on their own. But when you see them repeated at scale, they start to feel mechanical.
Take the familiar “not this… but that…” sentence. It’s a useful way to make a point. But when it shows up everywhere, it feels assembled. Once you notice it, you can almost predict it. And once you can predict it, it loses impact.
The same thing is happening to brand language. Many brands rely on a formal, controlled voice. In the past, that read as professional. Now, under constant exposure to AI content, it can feel generic.
You don’t need to analyze it. You just feel it.
2. Brands Are Getting Caught in the Same Tone
The voice people associate with AI is very close to the voice many brands have used for years — polished, official, slightly distant.
As people become more aware of that tone, their reactions shift. People rarely complain. They just lose interest.
If a brand sounds like everything else in the feed, it’s easy to scroll past. And once that impression forms, it’s difficult to change.
Most of it happens quietly.
3. Brands May Need to Sound More Like People Again
Brands don’t need to sound casual or dramatic.
The voice just has to sound like someone is behind it.
Specific details make a difference. So do clear decisions.
You can tell when someone actually stands behind the words.
In a space filled with polished content, polish is easy to copy.
A real voice is harder to fake.
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